Please note that all bookings must be paid for within 28 days. Training booked within 28 days of the event must be paid for within seven days or before the training begins, whichever is sooner. We usually acknowledge bookings and provide bank details for payment within one working day. If you do not receive this information promptly, please check your email Spam filter and/or contact us. If your place will be funded by your employer, please ensure that you provide accurate details for invoicing, to avoid any delay.
Full refunds can only be provided for places cancelled over 28 days in advance. For places cancelled between 14 and 28 days in advance, a 50% refund will be provided. Please note that no refund can be offered for places cancelled less than 14 days before training takes place. This two-day course forms a single training event, and as such, no discount or refund can be offered to participants who attend any part of this time.